1. What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment gateways. Choose the option that suits you best during the checkout process.
2. How long will it take to receive my order?
The delivery time depends on your location and the shipping method chosen. Generally, orders are processed within 1-2 business days, and shipping times can range from 3-10 business days. You will receive a tracking number to monitor the progress of your shipment.
3. Can I return or exchange an item?
Yes, we accept returns and exchanges within a specified timeframe. Please refer to our Returns & Exchanges policy for detailed instructions. Keep in mind that certain conditions may apply, such as the item being unworn, in its original packaging, and accompanied by the receipt.
4. Do you offer international shipping?
Yes, we offer international shipping to most countries. Shipping fees and delivery times may vary depending on the destination. Please note that additional customs duties and taxes may apply, which are the responsibility of the customer.
5. What if I have a problem with my order or need assistance?
If you encounter any issues with your order or need assistance, please contact our customer service team. You can reach us through the contact information provided on our website. We strive to respond to your inquiries promptly and provide the necessary support.
6. Can I cancel my order?
If you wish to cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that if the order has already been processed and shipped, it may not be possible to cancel it.
7. Are the products on your website true to size?
We provide detailed size charts and measurements for each product to help you choose the right size. However, please keep in mind that there may be slight variations in sizing between different brands or styles. If you have any specific questions about sizing, feel free to reach out to our customer service team.
8. Do you offer wholesale or bulk discounts?
Yes, we offer wholesale and bulk discounts for certain products. If you are interested in making a wholesale purchase, please contact our wholesale department for more information and pricing details.
